IT applications that work for you
ALTVoIP Inc is a full-service engineering firm that specializes in the Solution Architecture, the design and Implementation of real-time applications and next generation unified communication solutions.
The company is based in Bowie, Maryland and serving the whole United States and Canada. We also have some strong international experience . We are specialized in solution Architecture & Design, Configuration, complex problem troubleshooting skills, Deployment & Installation as well as Integration & Support of Full Unified Communication suite based on Alcatel-Lucent OmniPCX Enterprise platform, Alcatel-Lucent OPenTouch platform, Avaya Aura System, Oracle SBC ( Formelly Acme Packet Session Border Controller), and any other Added value applications ( CTI-based Contact Center Application, Call Recording, 911 Notification and Localisation service...).
What sets ALTVoIP Inc apart is the attention to detail and personal service provided. Support requests are always answered by seasoned engineers so you get help immediately. The ALTVoIP Inc IT staff is held to the highest standards of professional development, and they hold numerous expert level certification and possess a proven track record.
Our clients have the peace of mind of knowing that the engineers supporting their business are tested, trained, and certified in a wide range of technologies supported. Extensive client planning
sessions, internal audits, and continual client communication ensure the best possible service for your organization.
We offer a variety of support plans covering 24x7x365 to support your needs for continuous system availability.
Our strategy relies on the expert, driven, intuitive, innovative truly global communications solution provider Alcatel-Lucent with the most complete end-to-end portfolio of solutions and services in the industry.
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ALTVoIP Incorporated provides information technology consulting, sales and support ranging from infrastructure, networking, turnkey communication solution deployment/installation and management, as well as service support. We also provide project management and systems analysis to help you design and manage an efficient network.
- ALTVoIP Inc. is the only Alcatel-Lucent Premium Business Partner in the Washington Metropolitan Area that is capable of providing customers with the breadth of Alcatel-Lucent products and services to meet it unique requirements for servicing all components of its integrated telephony solution consisting of:
- Alcatel-Lucent OmniPCX Enterprise Telephony Platform (ABC_F2 Networked architecture or Centralized using Passive Call Servers)
- Alcatel-Lucent OmniTouch Contact Center
- Alcatel-Lucent OmniRECORD application
- AVST CallXpress Voice Mail with NeverFail Redundancy
- OpenText RightFax Application
ALTVoIP Inc engineers have also worked intensively on avaya Aura platform communication suite as well as on Avaya Aura SIP- enabled contact center. that expertise gathered has been strenghten during numerous year of UCaaS( Unified Communication and Collaboration as a Service) design, implementation/deployment, and operation support centered on Avaya Aura product:
- Avaya System Manager
- Avaya Session Manager
- Avaya Communication manager
- Avaya Aura Conferencing
- Avaya Presence Service.
- Avaya Scopia Radvison solution design and implementation including elite MCU and iview management suite with embedded Gatekeeper.
Acme Packet ( now Oracle) Session Border Controller SBC for Voice and Signaling, Security, Interoperability, Migration and Performance.
Full architectural design, implementation and operational support
- 3820 SBC.
- Carrier class SBC 6300 ( implementation in High Availability pair, proof of concept, and ongoing Operational support).
- 4500 SBC
Unique solutions for your business
No two businesses are the same. We believe the technology supporting your business operations should reflect the specific needs of your company. That's why we offer unique IT solutions.
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Leave IT to us and get down to business
Migrating to a new platform? Need help planning your IT budget? Lack the resources to develop new software? You've come to the right place.
Click below to discover our full range of services and find out how we can make technology work for you.